Ross and TransPerfect
A Partnership Built on Innovation

About

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TransPerfect is pleased to have been selected as a preferred language services and translation provider for Ross.

We are excited and look forward to leveraging our expertise with Ross, to implement process efficiencies and innovation globally. Under the terms of this agreement, all Ross groups will receive substantial discounts on TransPerfect’s full suite of translation and global business services, including:

About TransPerfect

For nearly 30 years, TransPerfect has been helping clients develop, localize, and manage high-quality content spanning a wide variety of topics. With more than 100 offices on six continents, we offer dedicated, local client service to Ross—24 hours per day, 7 days per week, 365 days per year. To ensure the highest quality deliverables, TransPerfect is fully ISO 9001:2015 and ISO 17100:2015 certified and all projects are completed by native-speaking, professional linguists with expertise in the relevant subject matter.

 

Partnership History

TransPerfect is pleased to have been selected to support Ross Stores Puerto Rico launch. With TransPerfect’s omnichannel solution for retailers, Ross will be equipped with all the tools necessary when entering a new market including legal document and compliance support, marketing collateral, job aids, creative content, training and eLearning materials, and systems. 

Meet the Team

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Martha Geller

Senior Vice President
mgeller@transperfect.com
t +1 415.371.0000
m +1 650.703.1367

shane-m

Shane Madden

Senior Director
smadden@transperfect.com
t +1 212.689.5555 x 11258
m +1 646.629.9792

libby

Libby McCarthy

Account Executive
elisabeth.mccarthy@transperfect.com
t +1 212.689.5555 x11189
m +1 630.808.4663

Recent Engagements

  • Vendor compliance training materials
  • Document translations for legal and compliance teams
  • Live interpretation for meetings with international vendors and suppliers
  • Remote interpretation for internal and external calls

FAQ

TransPort

  • Preparation for opening: Legal, policy documents, recruitment, HR, training, eLearning, employee handbooks, POS, Intranet, email, reports, applications, and portals.
  • Ongoing requirements: Store communications, store signage, packing, labeling, advertising, promotions, videos, broadcast, and employee relations.
  • TM works by storing translations in an electronic database and reusing existing translations in material where duplication exists. TransPerfect employs TM tools on all projects, achieving tremendous cost savings by comparing words, sentences, phrases, or other language segments with established translations. Other benefits include improved consistency and format tagging, increased leveraging of existing translations, and decreased turnaround times.

    The three pillars or phases of a successful language program and delivery methodology are:
    1. Define: Identify stakeholders and departments. Content types and files. Current and
    future/improved workflows and processes.
    2. Align: Create assets, glossaries, and style guides. Human linguistic sampling and selection.
    Neural Machine Engine training and selection.
    3. Execute: Set up repositories, workflows, systems, feedback loops, Translation Memory. Move
    into production.

    • Scalability and Global Presence: 40,000 human translators, 10,000 full time employees, operating on six continents, in over 100 cities, including more than 40 global production and project management centers.
    • Technology: TransPerfect’s proprietary technology stack, GlobalLink, is the most widely used GMS/TMS (Translation Management System) in the marketplace with over 15,000 clients licensing it.
    • Client Services: Among our strongest features is our commitment to offering superior client service. Ross will be assigned dedicated staff, available 24/7/365.
    • Expertise: TransPerfect is the world’s leading language services company in the retail industry.
    • Industry leader: TransPerfect is the leader in helping companies transition to an AI first translation-model, helping companies achieve faster time-to-market and exponential cost savings.

    TransPerfect has a strong understanding of Ross’s business, business model, challenges, and requirements based on our experience in working with similar brick and mortar retailers and our work with Ross over the past several years. We also understand each category has different expectations, diverse business requirements, and translation requests. TransPerfect can easily solve these challenges by deploying our customizable workflows, technology, systems, talent pool, specialized teams, and experience.

    Start a Project

    How To Request A Quote

    Should you have any questions regarding the translation process or any of the aforementioned services, you can also reach your TransPerfect global account manager directly at

    RossStores@TransPerfect.com

    To request an estimate for any of the above services, simply click the TransPort button.

    A TransPerfect representative will contact you within 24 hours for discovery and needs assessment.

    Inquiries should include the following information, if available:

    • Brief description of project

    • Language(s) for translation (e.g., from English to French)

    • Special requirements

    • Deadline

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