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Our ultimate goal as your partner is to increase overall value by implementing cutting edge innovations that allow for Novo Nordisk to consistently land at the forefront of the pharma industry, while upholding its reputation through Advanced Technology Integration, Innovation that Drives Improved Outcomes, Transforming Global Communication Through Tailored Translation Services, and Supporting Diversity at Scale.

How we support Novo Nordisk.

Clinical Operations
  • Full localization & preparation of content to enroll patients
  • Medical writing support across video, brochure, one pagers, etc.
  • Electronic migration, translation, and linguistic validations of COAs
  • Translation of clinical study documentation (ICFs, Protocols, Dossiers)
  • Live training, webinars, interpretation, and closed captioning
  • eLearning content creation and translation
Regulatory
  • Centralized Support & Strategy across technical research, regulatory monitoring ePI readiness, Bluebox monitoring
  • Medical & technical writing including CTD/eCTD prep and structured content management
Safety
  • Local literature monitoring
  • Translation of safety cases
Medical Affairs
  • SRR material
  • SDR material
Corporate and commercial patents
  • Patent translation
  • Filing and managing law firms globally
HR
  • ServiceNow knowledge articles fully automated via ServiceNow integration with GlobalLink
ContentHub
  • Trueblue website (novonordisk.com)
  • Patient websites (TAW, DWN, TAH, RD, RH) fully automated via Adobe AEM integration with GlobalLink
  • Omnichannel content support: videos, campaigns, digital
  • eLearning and training material
Communication
  • Degreed training content
  • NNWay, NNBehaviours, Compliance, Leadership

Novo Nordisk centralized solution framework.

Resources

Resources

  • Dedicated linguists
  • SME translations
  • Global 24/7 support SLAs
  • Global Quality Lead
  • Global Program Management
  • Global operations with in-house infrastructure

Brand Asset
Management

Brand Asset Management

  • Translation memory strategy
  • Terminology & Glossaries
  • Style guides
  • Brand guidelines
  • Custom machine translation

Governance &
Reporting

Governance & Reporting

  • KPIs & real time reporting
  • Escalation procedures
  • Data driven quality management
  • Steering committee & QBRs
  • Continuous consultancy & improvements
  • Innovation roadmap
  • Trainings & documentation

Education Hub.