Multipage Template – Experience – TransPerfect Clients

OUR Experience

Our track record

TransPerfect is the global leader for language solutions to the airline industry and we support the multilingual content needs of a wide range of global travel and hospitality brands. TransPerfect is partnered with several SkyTeam Airline Alliance members, as well as with half of the 2023 top 10 airline companies. Learn more on how some of these airlines have experienced significant process and cost optimizations through the efficiencies and synergies we were able to realize.

Airline Solutions

1. Plan

Website & Mobile Site Localization
App Localization
International SEO
Multicultural Marketing
Advertising Adaptation
Social Media Strategy Creation
Booking Engine Localization
Multilingual Online Chat
CRM Marketing Localization
Language Strategy Consulting

2. Fly

Collateral Translation
In-Flight Entertainment Localization
On-Site & Remote Interpretation
On-Call Customer Support Agents
Cabin Crew Language Training
Emergency Response Language Support

3. Retain

Loyalty Program Localization
Customer Support & Follow-Up Localization
Outbound Calling
Digital Marketing Campaigns
Customer Reengagement Efforts
Social Media Monitoring

Client Success

AMERICAN AIRLINES

Partners since 2019, the objective was to move to a centralized model, with automated workflows, centralized translation assets and more control over costs and quality. We focused on language quality, technology, and service levels, and worked closely with stakeholders and language reviewers to consolidate and harmonize translation memories and terminology assets. GlobalLink incl. a TeamSite integration, was implemented to centralize and streamline workflows and supports over 100 AA stakeholders and facilitates reviewers in 20+ markets. Visibility, cost savings and process improvement are all tracked within the Report Portal. AA has maximized efficiencies, achieved significant cost savings of 30%, reduction in turn-around times and time to market, and improvements in quality across the organization.

AMERICAN AIRLINES

Partners since 2019, the objective was to move to a centralized model, with automated workflows, centralized translation assets and more control over costs and quality. We focused on language quality, technology, and service levels, and worked closely with stakeholders and language reviewers to consolidate and harmonize translation memories and terminology assets. GlobalLink incl. a TeamSite integration, was implemented to centralize and streamline workflows and supports over 100 AA stakeholders and facilitates reviewers in 20+ markets. Visibility, cost savings and process improvement are all tracked within the Report Portal. AA has maximized efficiencies, achieved significant cost savings of 30%, reduction in turn-around times and time to market, and improvements in quality across the organization.

AMERICAN AIRLINES

Partners since 2019, the objective was to move to a centralized model, with automated workflows, centralized translation assets and more control over costs and quality. We focused on language quality, technology, and service levels, and worked closely with stakeholders and language reviewers to consolidate and harmonize translation memories and terminology assets. GlobalLink incl. a TeamSite integration, was implemented to centralize and streamline workflows and supports over 100 AA stakeholders and facilitates reviewers in 20+ markets. Visibility, cost savings and process improvement are all tracked within the Report Portal. AA has maximized efficiencies, achieved significant cost savings of 30%, reduction in turn-around times and time to market, and improvements in quality across the organization.

AMERICAN AIRLINES

Partners since 2019, the objective was to move to a centralized model, with automated workflows, centralized translation assets and more control over costs and quality. We focused on language quality, technology, and service levels, and worked closely with stakeholders and language reviewers to consolidate and harmonize translation memories and terminology assets. GlobalLink incl. a TeamSite integration, was implemented to centralize and streamline workflows and supports over 100 AA stakeholders and facilitates reviewers in 20+ markets. Visibility, cost savings and process improvement are all tracked within the Report Portal. AA has maximized efficiencies, achieved significant cost savings of 30%, reduction in turn-around times and time to market, and improvements in quality across the organization.

AMERICAN AIRLINES

Partners since 2019, the objective was to move to a centralized model, with automated workflows, centralized translation assets and more control over costs and quality. We focused on language quality, technology, and service levels, and worked closely with stakeholders and language reviewers to consolidate and harmonize translation memories and terminology assets. GlobalLink incl. a TeamSite integration, was implemented to centralize and streamline workflows and supports over 100 AA stakeholders and facilitates reviewers in 20+ markets. Visibility, cost savings and process improvement are all tracked within the Report Portal. AA has maximized efficiencies, achieved significant cost savings of 30%, reduction in turn-around times and time to market, and improvements in quality across the organization.

AMERICAN AIRLINES

Partners since 2019, the objective was to move to a centralized model, with automated workflows, centralized translation assets and more control over costs and quality. We focused on language quality, technology, and service levels, and worked closely with stakeholders and language reviewers to consolidate and harmonize translation memories and terminology assets. GlobalLink incl. a TeamSite integration, was implemented to centralize and streamline workflows and supports over 100 AA stakeholders and facilitates reviewers in 20+ markets. Visibility, cost savings and process improvement are all tracked within the Report Portal. AA has maximized efficiencies, achieved significant cost savings of 30%, reduction in turn-around times and time to market, and improvements in quality across the organization.

Additional clients include

Contact

email@transperfect.com